§ 9.60.110. False alarm fees appeal process.

A.

The town police department shall notify the alarm user, in writing and/or by e-mail of each instance wherein the police department has recorded a false alarm. The alarm user shall have the opportunity within fourteen (14) days from the date of the notification to submit a report for the purpose of showing cause as to whether circumstances exist to warrant voiding the false alarm recordation. The police department shall review the alarm user's report and/or meet with the alarm user and issue a written finding to the alarm user as to whether or not the false alarm record action will be voided.

B.

Documentation provided to the police department of maintenance or repair to the alarm system after the occurrence of a false alarm may be considered in determining whether or not to assess the false alarm fee. No more than one (1) false alarm fee per fiscal year shall be waived due to malfunction, maintenance, equipment failure, or user error.

C.

Severe weather, power outages, transmission line malfunctions, malicious acts of person(s) not under the control of the alarm user, or any other cause clearly beyond the control of the alarm user may be considered in determining whether or not action will be taken against the alarm user as provided for in this ordinance.

(Ord. No. 532, § 2, 10-8-2013)